5 Year Manufacturer Warranty (free with purchase of most Ogawa massage chairs)
1 Year In-Home Service
Under the manufacturer's warranty for Ogawa Massage Chairs, customers are entitled to 1 year of in-home service coverage. This means that if your massage chair experiences any issues within the first year of ownership, Ogawa will send a technician to your home to diagnose and repair the problem at no additional cost. This provides peace of mind and convenience for customers.
2 Years Parts
In addition to the 1-year in-home service, Ogawa also offers 2 years of parts coverage. This means that if any components or parts of your massage
chair require replacement or repair during the first 2 years of ownership, Ogawa will provide these replacement parts at no charge to you. This comprehensive warranty ensures that your massage chair remains in top working condition.
5 Years Structural Framework
The structural integrity of your Osaki massage chair is essential for its long-term durability and performance. Osaki provides a three-year warranty on the structural framework, giving you confidence in the quality of your purchase. This warranty ensures that the core framework of your product is
protected from any defects or issues for three years from the date of purchase.