Warranty Information
Here at Emassagechair.com, we pride ourselves on offering the finest Massage Chairs at the best possible prices. Many of our customers have always wondered what type of Warranty Coverage they can expect from the Manufacturer and how they can get Extended Warranty coverage for extra piece of mind. We have assembled all of the information in one place for you. If this does not answer any question you may have, please be sure the Live Chat feature or contact us directly.
Manufacturer Warranty Information
Apex 3 Year Warranty
Apex guarantees that your qualified product will be replaced or repaired, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects during the first THREE(3) years of ownership, excluding specific limitations. Apex Covers Parts, Labor, and Structural Framework for the 1st year of ownership, Parts and Structural Framework for the 2nd year, and the Structural Framework for the 3rd years.
You may obtain service advice by contacting the Apex Customer Service department toll-free at 1-888-848-2630.
Apex 4 Year Extended Limited Warranty
The 4 Year Extended Limited Warranty adds an additional year of in-home service parts and labor, an addition year on parts, and an additional year of coverage on the framework to the standard Apex Warranty. The first 2 years Apex provides in-home service covering both parts and labor. The 3rd year Apex covers Parts and Framework, and the 4th year just the Framework is covered.
Apex 5 Year Extended Limited Warranty
The 5 Year Extended Limited Warranty adds an additional two years of in-home service parts and labor, an additional two years on parts, and an additional two years of coverage on the framework the standard Apex Warranty. The first 3 years Apex provides in-home service covering both parts and labor. The 4th year Apex covers Parts and Framework, and the 5th year just the framework is covered.
Brookstone 3 Year Limited Warranty
Brookstone covers their Massage Chairs with a 3 Year Limited Warranty which is covered for 3 years with In Home Service, Parts, and Labor.
If you need service on your Brookstone Massage Chair call their Customer Service at 1-877-977-0656.
Brookstone Extended Warranty
Brookstone offers Extended warranties on all of their chairs. The Extended Warranty adds an additional 2 years of In-Home Service and Parts, for a total of 5 Years of In-home Service and Parts.
Cozzia 2 Year Limited Warranty
Cozzia covers their massage chairs for 2 Years after the date of purchase. Cozzia provides a 1 Year In-Home service program and a 2 Year Parts replacement program, for any component deemed defective. The 1 Year In-Home service program covers both the Massage Chair and Massaging Motion Upholstery.
You can contact Cozzia's customer service department at 1-877-977-0656 between 9:00 am and 5:00 pm PST, Monday through Friday for warranty or service issues. You also can email at service@cozzia-usa.com for any maintenance and service inquires.
Download WarrantyCozzia 3 Year Full Coverage Warranty
Cozzia covers their massage chairs with a 3 year full coverage warranty that includes 3 years of in home service with parts.
Cozzia 2 Year Extended Warranty
Cozzia offers an Extended Warranty adds an additional 2 years of full coverage, for a total of 5 Years of In-home Service, parts, and labor.
HoMedics 2 Year Limited Warranty
The HoMedics's HMC-600 has a one year in-home service warranty and a two years parts warranty. HoMedics customer service will not issue Return Material Authorizations (RMAs) for products. HoMedics products will be either repaired by the consumer or by an in-home technician. HoMedics will not issue Return Material Authorizations (RMAs) for buyer’s remorse.
HoMedics 2 Year Extended Warranty
The HoMedics HMC-600 has the option to add the Extended Warranty for $199.99. This Extended Warranty offers 2 additional years of in-home service and 1 additional year of Parts coverage for a total of 3 years full coverage.
Human Touch Premium Warranty
Human Touch covers their AcuTouch 9500, Zero G 4.0, and AcuTouch HT-7500 massage chairs with a Premium Warranty. This includes a 1 year of In-Home Service, 3 Years of Parts Coverage, and 5 Years of Structural Framework coverage.
Customers can contact Human Touch Customer Experience department between 6:00AM and 5:00PM PST, Monday through Friday, at 800-355-2762 or via e-mail at csadmin@humantouch.com.
Human Touch Standard Warranty
Human Touch covers the ZeroG 2.0 and the Whole Back 2.0 with a standard warranty. This includes 1 year of In-Home service, 2 years of parts coverage, and 3 years of Structural Framework Coverage.
Human Touch Basic Warranty
Human Touch covers their iJoy 2310 and iJoy 2580 massage chairs with a Basic Warranty. This includes 90 days of In-Home Service, 1 Years of Parts Coverage, and 2 Years of Structural Framework coverage.
Inada 3 Year Limited Warranty
Inada covers their massage chairs with a 3 year limited warranty. This will cover in-home service and parts for up to 3 years.
If you need service on your Inada Massage Chair, contact their Customer Service at 1-888-848-2630.
Inada Extended Warranty
Inada offers a 5 Year Extended Warranty for all of their massage chairs and is available for purchase up to 30 days after your purchase. Inada will cover in-home service and parts for up to 5 years.
Infinity 5 Limited Year Warranty
Infinity covers their Massage Chairs with a 5 Year Limited Warranty. You are covered with In Home Service with Labor for 1 year, Parts for 2 years, and Structural Framework for a total of 5 years.
If you need service on your Infinity Massage Chair call their Customer Service at 603-347-6006 and press Option 2.
Download WarrantyInfinity Commercial Warranty
For use in a Commercial Setting (outside the home), Infinity covers their massage chair with 2 Years of Parts coverage. The owner of the chair will be responsible for labor costs, but will receive free replacement parts.
Infinity 1 Year Extended Warranty
The 1 Year Parts Extended Limited Warranty adds an additional year of parts replacement to the manufacturers warranty for a total of 3 Years. Combined with the Manufacturers Limited Warranty, you are covered with In Home Service with Labor for 1 year, Parts for 3 years, and Structural Framework for a total of 3 years.
Infinity 2 Year Extended Warranty
The 2 Year Parts Extended Limited Warranty adds an additional year of parts replacement to the manufacturers warranty for a total of 4 Years. Combined with the Manufacturers Limited Warranty, you are covered with In Home Service with Labor for 1 year, Parts for 4 years, and Structural Framework for a total of 3 years.
Inner Balance 5 Year Limited Warranty
Inner Balance Wellness covers the their massage chairs with a 5 Year Limited Warranty that includes 1 years of in-home service, 2 years of parts, and 5 years of structural framework.
If you need service on your Inner Balance Wellness Massage Chair, please call their Customer Service at 1-877-217-2862.
Johnson Wellness 3 Year Limited Warranty
Johnson Wellness covers the their massage chairs with a 3 Year Limited Warranty that includes 3 years of in-home service, 3 years of parts, and 3 years of structural framework.
If you need service on your Johnson Wellness Massage Chair, please call their Customer Service at 1-877-217-2862.
JPMedics Full Coverage 3 Year Warranty
JPMedics covers their massage chairs with a 3 year full coverage warranty that includes In-Home Service, Parts, & Labor for 3 (three) years at no cost to the customer.
JPMedics 2 Year Extended Warranty
The JPMedics Extended Warranty adds an additional 2 years of full coverage, for a total of 5 Years of In-home Service, parts, and labor.
You can contact JPMedic's customer service department at 1-877-977-0656 between 9:00 am and 5:00 pm PST, Monday through Friday for warranty or service issues. You also can email at service@cozzia-usa.com for any maintenance and service inquires.
Kyota 4 Year Limited Warranty
Kyota covers their massage chairs with a 4 year limited warranty that includes In-Home Service for 1 year, Parts for 2 years, & structural framework for 4 years.
Kyota 3 Year Extended Warranty
The Kyota Extended Warranty covers their massage chairs for a total of 3 Years of In-home Service, parts, and labor.
Kyota 5 Year Extended Warranty
The Kyota Extended Warranty covers their massage chairs for a total of 5 Years of In-home Service, parts, and labor.
Luraco 5 Year Limited Warranty
Luraco covers their massage chair for Home Use with a 5 Year Limited Warranty. The First 3 years include Parts, and Labor. Parts replacement is covered for 5 years. The Structural Framework of the chair is covered for 5 years
To obtain service on your Luraco 7 massage chair call 817.633.1080 between 9:00 am and 5:00 pm MST, Monday through Friday for warranty or service issues. You also can email at support@luraco.com for any maintenance and service inquires.
Download WarrantyLuraco 5 Year Extended Warranty
Luraco offers an Extended Warranty option for purchase. The Extended Warranty option covers the Luraco massage chair with 5 years of comprehensive coverage.
Ogawa 5 Year Limited Warranty
Ogawa covers their Massage Chairs with a 5 Year Limited Warranty. The Ogawa Master Drive AI and Smart 3D Massage Chair is covered for 3 years with In Home Service, Parts, and Labor and 5 years for structural framework. The Ogawa Touch 3D, Ogawa Active L, Ogawa Evol, and Ogawa Refresh Plus Massage Chairs have 1 year of In-home Service, 2 Years Parts, and 5 years for structural framework.
If you need service on your Ogawa Massage Chair call their Customer Service at 1-877-977-0656.
Download WarrantyOgawa Extended Warranty
Ogawa offers Extended warranties on all of their chairs. The Ogawa Master Drive AI and Smart 3D Extended Warranty adds an additional 2 years of In-Home Service, for a total of 5 Years of In-home Service. The Ogawa Touch 3D, Ogawa Active L, Ogawa Evol, and Ogawa Refresh Plus Extended Warranty adds an additional 2 years of In-Home Service, and 1 Year of Parts for a total of 3 Years of In-home Service Parts and Labor.
Osaki 3 Year Limited Warranty
Osaki guarantees that your qualified product will be replaced or repaired, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects during the first THREE(3) years of ownership, excluding specific limitations. Osaki Covers Parts, Labor, and Structural Framework for the 1st year of ownership, Parts and Structural Framework for the 2nd year, and the Structural Framework for the 3rd years.
You may obtain service advice by contacting the Osaki Customer Service department toll-free at 1-888-848-2630.
Osaki 4 Year Extended Warranty
The 4 Year Extended Limited Warranty adds an additional year of in-home service parts and labor, an addition year on parts, and an additional year of coverage on the framework to the standard Osaki Warranty. The first 2 years Osaki provides in-home service covering both parts and labor. The 3rd year Osaki covers Parts and Framework, and the 4th year just the Framework is covered.
Osaki 5 Year Extended Warranty
The 5 Year Extended Limited Warranty adds an additional two years of in-home service parts and labor, an additional two years on parts, and an additional two years of coverage on the framework the standard Osaki Warranty. The first 3 years Osaki provides in-home service covering both parts and labor. The 4th year Osaki covers Parts and Framework, and the 5th year just the framework is covered.
Svago 3 Year Limited Warranty
Svago covers their Zero Gravity Chairs for 3 Years after the date of purchase. Svgo provides a 1 Year In-Home service program, 2 Year Parts replacement program for any component deemed defective, and 3 years on the frame. The 1 Year In-Home service program covers both the Massage Chair and Massaging Motion Upholstery.
You can contact Cozzia's customer service department at 1-844-697-8246 between 10:00 am and 6:00 pm EST, Monday through Friday for warranty or service issues. You also can email at service@svago.com for any maintenance and service inquires.
Titan 3 Year Limited Warranty
Titan massage chairs guarantees that your qualified product will be replaced or repaired, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects during the first THREE(3) years of ownership, excluding specific limitations. Titan Covers Parts, Labor, and Structural Framework for the 1st year of ownership, Parts and Structural Framework for the 2nd year, and the Structural Framework for the 3rd years.
You may obtain service advice by contacting the Titan Customer Service department toll-free at 1-888-848-2630.
Download WarrantyTitan 4 Year Extended Warranty
The 4 Year Extended Limited Warranty adds an additional year of in-home service parts and labor, an addition year on parts, and an additional year of coverage on the framework to the standard Titan Warranty. The first 2 years Titan provides in-home service covering both parts and labor. The 3rd year Titan covers Parts and Framework, and the 4th year just the Framework is covered.
Titan 5 Year Extended Warranty
The 5 Year Extended Limited Warranty adds an additional two years of in-home service parts and labor, an additional two years on parts, and an additional two years of coverage on the framework the standard Titan Warranty. The first 3 years Titan provides in-home service covering both parts and labor. The 4th year Titan covers Parts and Framework, and the 5th year just the framework is covered.
