Ogawa Massage Chairs
Ogawa World USA serves as the American partner for the renowned global massage chair manufacturer, Ogawa World, boasting over two decades of expertise in crafting massage chairs. Ogawa Massage Chairs is an industry leader driven by a commitment to massage innovation through cutting-edge technology and unwavering manufacturing quality. Their progressive approach to research and development, coupled with a profound understanding of massage therapy, has created some of the most sophisticated and humanlike massage chairs available. Ogawa massage chairs ensures exceptional customer support and comprehensive national service coverage with a fully established U.S. branch.
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Ogawa Frequently Asked Questions
What is Ogawa's Manufacturer Warranty?
5 Year Manufacturer Warranty (free with purchase of most Ogawa massage chairs)
1 Year In-Home Service
Under the manufacturer's warranty for Ogawa Massage Chairs, customers are entitled to 1 year of in-home service coverage. This means that if your massage chair experiences any issues within the first year of ownership, Ogawa will send a technician to your home to diagnose and repair the problem at no additional cost. This provides peace of mind and convenience for customers.
2 Years Parts
In addition to the 1-year in-home service, Ogawa also offers 2 years of parts coverage. This means that if any components or parts of your massage chair require replacement or repair during the first 2 years of ownership, Ogawa will provide these replacement parts at no charge to you. This comprehensive warranty ensures that your massage chair remains in top working condition.
5 Years Structural Framework
The structural integrity of your Osaki massage chair is essential for its long-term durability and performance. Osaki provides a three-year warranty on the structural framework, giving you confidence in the quality of your purchase. This warranty ensures that the core framework of your product is protected from any defects or issues for three years from the date of purchase.
What is Ogawa's Extended Warranty?
5-Year Extended Warranty (*5 Years of Coverage)
5 Year In-Home Service
For those seeking even more protection and coverage for their Ogawa Massage Chairs, the extended warranty offers 5 years of in-home service. This extended coverage means that customers can enjoy the convenience of in-home technician visits for an extended period, allowing for prompt and hassle-free repairs.
5 Years Parts
With the extended warranty, customers also receive an additional 5 years of parts coverage. This means that all necessary replacement parts for your massage chair are covered for a total of 5 years, ensuring the longevity and reliability of your investment.