About this review: This evaluation is based on hands-on testing, direct comparison with competing high-end massage chairs, and real-world performance observations. As a massage chair expert with experience evaluating dozens of premium models, my goal is to give you clear, trustworthy, experience-driven insights so you can confidently decide whether the Super Novo X is the right fit for your needs.
Expert Summary
After testing the Human Touch Super Novo X extensively, it’s clear this chair is built for comfort-focused users who want premium craftsmanship, smooth roller performance, and an easy-access design. The Flexible Track, dual-roller system, and side-entry doors make this chair feel noticeably different from standard capsule-style massage chairs. While it doesn’t chase extreme deep-tissue intensity, the Super Novo X excels at therapeutic daily relief, posture support, mobility-friendly entry, and a natural, human-like massage experience.
First Impressions: Design, Build Quality, Fit & Finish
Human Touch makes some of the best-looking massage chairs on the market, and the Super Novo X is no exception. The moment you sit down, the chair feels premium with supportive cushioning, clean stitching, and a well-engineered frame that feels sturdy and refined.
The side-entry doors are a standout feature and one I immediately appreciated. Instead of climbing into a capsule-style chair, you simply open the door and sit naturally. This makes the Super Novo X ideal for seniors, mobility-limited users, or anyone who hates squeezing into traditional massage chairs.
The Flexible Track design is another detail you notice quickly. Unlike fixed SL-tracks, it moves dynamically with your spine, maintaining better roller contact across the neck, mid-back, and lower back.
Massage Performance Deep-Dive
Dual Roller System
The Super Novo X uses a dual massage roller setup that feels noticeably more balanced than traditional single-roller systems. The rollers coordinate smoothly, mimicking the feel of two hands working simultaneously.
During testing, I noticed:
- Smoother transitions between the upper and lower spine
- More consistent pressure across the back
- Better shoulder engagement during kneading routines
Flexible Track Technology
The Flexible Track is one of the best reasons to choose this model. Unlike standard SL-tracks that lock into a fixed arc, this track articulates with your body. This means better contact, improved pressure distribution, and a more natural feel during deep strokes.
Air Compression System
The air compression is extremely gentle and smooth which ideal for users who prefer relaxing pressure instead of strong squeezing. Zones include:
- Shoulders
- Arms & hands
- Waist & hips
- Calves
- Feet
Heat Therapy
The Super Novo X includes warming zones that help loosen muscle tension in the lumbar. The warmth does enhance relaxation, especially during slower programs.
Stretching & Specialty Modes
The stretch routines are mild but effective. Because the Flexible Track moves with your spine, the stretch feels smooth instead of abrupt or forced. This chair is designed more for relaxation and mobility than heavy Thai-style decompression.
Extra Features, Controls & Daily Use
Side-Entry Doors
These doors dramatically improve accessibility. Compared to capsule chairs where you “crawl in,” the Super Novo X feels like sitting in a recliner. This is one of the most senior-friendly premium chairs available.
Zero Gravity Recline
The chair offers a smooth Zero Gravity experience that takes pressure off the spine while allowing the dual rollers to work deeper into the back. The recline motion is slow, quiet, and controlled.
Bluetooth Speakers
The built-in speakers are crisp and enjoyable, perfect for ambient relaxation playlists or guided meditation. Human Touch consistently nails audio quality, and the Super Novo X is no exception.
Handheld LCD Remote Control
The Super Novo X uses a handheld remote with a bright LCD display rather than a touchscreen tablet. The remote feels lightweight and comfortable to hold, and the layout is intuitive once you learn where the buttons are located. You can quickly access common adjustments such like recline, Zero Gravity, intensity, and heat using the dedicated physical buttons on the front.
For deeper customization, the LCD screen includes a clean menu system that lets you browse all massage programs, adjust roller width and speed, fine-tune air compression levels, or select targeted zones. Navigating the menu is straightforward: you use the directional pad to scroll and the center button to select.
Massage Programs & Personal Favorites
The Super Novo X includes a well-rounded selection of preset routines. While not as aggressive as some deep-tissue chairs, these programs excel at daily tension relief and full-body relaxation.
- Recover – Smooth roller transitions with a gentle rhythm; ideal after long days.
- Neck & Shoulder – Excellent upper-back loosening; a favorite for desk workers.
- Relax – Pairs beautifully with Zero Gravity for a calming massage.
- Stretch – Mild but fluid; the flexible track improves effectiveness.
- Full-Body Ease – My personal favorite for daily use; balanced pressure + compression.
Pros & Cons
Pros
- Beautiful design with luxury fit & finish
- Dual rollers feel smooth and natural
- Flexible Track improves body conformity
- Side-entry doors make getting in/out effortless
- Excellent for seniors and mobility-challenged users
- Very quiet operation
- Strong ergonomics for long sessions
- Simple, easy-to-use touchscreen interface
Cons
- Not ideal for users wanting extreme deep tissue pressure
- Mild stretching compared to Osaki or Infinity models
- Premium pricing
- No front-body heating shawl
Who This Chair Is Best For
- Seniors – easiest high-end chair to get in and out of
- Relaxation seekers – smooth, balanced pressure
- Office workers – excellent shoulder and lumbar relief
- Mobility-limited users – side doors are a game changer
- Anyone wanting a premium feel – excellent build quality
- Light-to-moderate pressure users – perfect for daily use
Final Verdict
After using the Human Touch Super Novo X extensively, I consider it one of the most comfortable and accessible premium massage chairs available today. The Flexible Track, dual rollers, and side-entry doors make a meaningful difference in both comfort and convenience. If you want a high-end chair that emphasizes natural roller feel, premium craftsmanship, quiet operation, and effortless usability, the Super Novo X is an outstanding investment, especially for relaxation-focused users and households with seniors.
