If you want a massage chair in place for the 2026 holidays, the safest plan is to order early and ask us for a delivery estimate for your model and ZIP code. Delivery times vary by chair, by delivery option and by location, and we can't guarantee arrival by a specific date. This guide walks through the average times listed on our shipping information page so you can plan ahead.
Average Delivery Estimates
| Delivery option | What happens | Average time listed |
|---|---|---|
| Curbside Delivery (free) | Freight delivery to a carport or first-floor entryway | 7-10 business days average shipping time |
| In-Home Delivery | Freight delivery just inside the doorway (no stairs) | 7-10 business days average shipping time |
| In-Home Delivery and Assembly (White Glove) | Two-person team delivers, unpacks and assembles in your room of choice | 10-20 business days average shipping time |
Our shipping page also notes that most orders ship within 1-3 business days and take about 7-14 business days to be delivered. Remote rural areas can add extra days. All of these are averages, not promises.
The Holiday Season Adds Time
Our shipping page notes that White Glove Delivery takes longer during the holiday season, from November 20 to December 31. During that window, allow 3-4 weeks for White Glove Delivery.
Carriers are also busier in late November and December. If the chair is a gift or you want it set up for guests, the earlier you order, the more room you leave for scheduling.
Rough Planning Guide
These are estimates for planning only, not order-by deadlines:
- Curbside or In-Home Delivery: add 1-3 business days to ship plus about 7-14 business days in transit, then leave extra room for holiday volume and rural routes.
- White Glove Delivery: plan for 3-4 weeks if your delivery falls between November 20 and December 31, plus 2-3 business days for the local terminal to schedule your delivery.
- Any option: call us before you order and we'll give you an estimate for your chair and address.
What Happens After You Order
Tracking
Once your order ships, you'll get tracking information. When the chair reaches your area, the freight carrier will call to schedule a delivery time.
White Glove scheduling
With White Glove, your tracking will show the address of the local white glove terminal, not your home. Once the chair arrives there, allow 2-3 business days for them to call and set a 2-4 hour delivery window. If you don't hear from them within 3 days, call us at 888-360-9996.
Fees to know about
In-Home Delivery and Assembly is an added service with a non-refundable fee. Our shipping page also lists a $100 re-delivery fee if no one is home for the first scheduled White Glove attempt, and a $10 per day storage fee after a 10-day grace period at the White Glove facility.
Tips to Avoid Delays
- Measure first. Check the box dimensions and your doorway. Each product page lists its minimum door width and shipping dimensions.
- Line up help. Massage chairs are heavy. Curbside delivery stops at a carport or first-floor entryway, so plan who will help move the boxes and assemble the chair. Assembly can take 30-90 minutes, depending on the chair.
- Check your stairs. The carrier won't bring the chair up stairs to a second-story apartment without an elevator. In that case, consider In-Home Delivery and Assembly, which covers up to two flights of stairs.
- Be home for the delivery window. A signature is required on delivery.
- Keep the packaging. Returns must be in the original packaging, so keep all boxes and packing material for the 30-day return period. A return fee applies. See our refund policy.
Where We Ship
Shipping is free to the contiguous U.S. (48 states). For Alaska, Hawaii or Canada, call 888-360-9996 for a custom quote.
Before You Order: A Quick Checklist
- Confirm the address. Shipping and billing addresses can be different. If you're sending the chair as a gift, our shipping page explains how to add the recipient's details to your card's payment profile.
- Pick your delivery option. Curbside is free. In-Home Delivery and Assembly costs extra and takes longer.
- Plan for inspection. Check every box on arrival. If you see damage, note it on the delivery slip and contact us. If the item can't be saved, you can refuse delivery.
The Bottom Line
Treat every date as an estimate. Order early, pick the delivery option that fits your home, and call us for an estimate for your chair and address before the holiday rush.
Frequently Asked Questions
How long does massage chair delivery take?
Our shipping page lists most orders shipping within 1-3 business days and taking about 7-14 business days to deliver. These are averages, and remote areas can take longer.
Will my chair arrive before Christmas?
We can't guarantee a delivery date. Order as early as you can and call us for an estimate for your model and address.
Does White Glove Delivery take longer during the holidays?
Yes. Our shipping page asks you to allow 3-4 weeks for White Glove Delivery from November 20 to December 31.
Is shipping free?
Curbside delivery is free to the contiguous U.S. (48 states). In-Home Delivery and Assembly costs an additional, non-refundable fee.
Related Reading
Get a Delivery Estimate
Call 888-360-9996 or Ask an Expert, tell us the chair and your ZIP code, and we'll give you our best estimate. We've helped 30,000+ customers get their chairs home. Financing is available as low as 0% APR, subject to credit approval.
